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Description
ITEM DETAILS
| Metal | 14K Gold |
| Stone | Lab Diamond |
| Stone | 2.5ct Heart Cut, F VS |
If you have specific requirements for diamonds or metals, please contact customer service directly.
Process:
Payment--CAD making (Two days )--Confirm CAD--Necklace making (Two weeks)--Video confirm--Shipping
Our customer service team will contact you via email within 8 hours after you place your order to confirm the order details. Please make sure to check your email.
We will craft the necklace according to your selected options, with default engraving of metal material markings (G14K/ G18K/ Pt950), and the delivery time is 18 days.
If you choose expedited, the delivery time is 10 days.
1. Made to Order: This piece is not in stock. Production begins only after your order is placed. Please refer to the product details for the estimated crafting time.
2. Worldwide Shipping: Delivery usually takes around 1 week once dispatched, depending on your location (longer for remote areas).
3. Tracking: A tracking number will be provided within 1 business day after shipment.
4. Customs & Duties: Import duties and taxes may apply and are the buyer’s responsibility. Please check with your local customs office for details.
1. Jewelry Care
To preserve the brilliance of your piece, avoid contact with harsh chemicals, perfumes, and abrasives. We recommend gentle cleaning with a soft cloth and storing your jewelry separately to prevent scratches.
2. Lifetime Guarantee
Every Fiorese creation is crafted to last. We offer:
a. Complimentary stone tightening and prong inspection
b. Free polishing and cleaning service
c. One-time complimentary resizing (where design allows)
3. Service Policy
If your piece requires service, please notify the consultant handling your order before sending it back. Return shipping costs are the responsibility of the customer.
4. Our Promise
All metals are hallmarked for purity, and all diamonds and gemstones are ethically sourced. Each piece is handcrafted to meet the highest standards of quality and durability.
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